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Yes, we ship to a lot countries but not plan to Africa so far, because the shipping cost and custom is difficult to solve for now.

Typically, orders take 1-2 business days to process. Because we have to check your items well and send you the pre-shipping quality checking pictures or video for your order before we ship it. Once shipped, standard international shipping takes 5-15 business days, some country will get faster because they have special line, for example, Canada, and some European countries, US Special Line is fluctuating, but most normal season are fast.

After you placed the order on our site, your order will be processing soon, and we will keep you updated in 24 hours, Please try to leave a reachable contact for us so we can contact you smoothly, like WhatsApp, Email or iMessage. After you confirm your order or if you don’t need to confirm then we will ship directly after send you the pictures, and your order will get tracking number soon, you can track from our ‘track order’ function.

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Money Gram, Western Union, T/T bank transfer.

Yes. Our site uses SSL encryption technology to protect your personal and financial information. We do not store your credit card details. And all the payment will be deal in safe platform.

In fact, we do offer a 10-days return policy since you get your order, but actually it’s a international package, so if you return it back to us it may will take expensive shipping cost to return it, so that’s why we will check it well before we ship your order, because we don’t want you get something damage, but we are human, maybe there is something we left during quality checking, don’t worry! If you get your stuff with quality problem, please contact us, we will solve it for you friendly.

WhatsApp: +8618578679080

Email: csmidoriabag@gmail.com

We based in China, so we may have time difference, so please kindly allow us to respond you in 12 hours at least, Thank you!

If the return is due to a quality issue or shipping error, we cover the costs. For "change of mind" or sizing issues, the customer is responsible for return shipping.

Once we receive and inspect your return, refunds are typically processed within 24-48 hours to your original payment method.

To ensure faster delivery, we will process your order as soon as we can, so if you change your mind before we ship your order, you can tell us anytime and we will help you to get refund, you don’t have to claim the dispute on paypal or do somthing, because when you dispute on paypal, it will take longer to refund, because paypal need time to view the dispute, so please just tell us if you want cancel your order before we ship, we will refund you in a minute.

We apologize for the inconvenience! Please Email/WhatsApp/Live Chat our support team with your order number and a photo of the damage. We will solve it for you friendly.